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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tommy Callahan

February 24, 2026

5  out of  5
rating by Tommy Callahan
"Always courteous and helpful"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Pam Marbut’s Team. "
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Regina Adams

February 23, 2026

5  out of  5
rating by Regina Adams
"I would just like to say that I had and issue today with getting some paperwork done on my rental insurance and Carleda was of a great help to me her service was really awesome and personality and smile really made it easy to feel comfortable and to believe that she had my best interest at heart and she kept her word she called me back and explained the situation and she took care of it so I really appreciate the good job that she did 🤗"
We responded:
"Regina, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Pam Marbut’s Team!"
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Noah Klipstine

February 23, 2026

5  out of  5
rating by Noah Klipstine
"Ms Peggy was great"
We responded:
"Thank you so much for the 5-stars, Noah! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Pam Marbut’s Team anytime."
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Betty Jones

February 23, 2026

5  out of  5
rating by Betty Jones
"Peggy was very helpful answered all of my questions. Very pleasant to work with"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Karen Kelley

February 23, 2026

5  out of  5
rating by Karen Kelley
"Peggy has helped me a lot and made me feel more comfortable at this trying time"
We responded:
"We appreciate your review, Karen. We are so happy that you had such a wonderful experience with State Farm Agent Pam Marbut’s Team here in Tuscaloosa ! "
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Delvin Hyche

February 19, 2026

5  out of  5
rating by Delvin Hyche
"Carleda Perkins provided outstanding service. She was very responsive and made everything with my policy clear and easy. I truly appreciate her help and highly recommend."
We responded:
"We are grateful for your 5-star review, Delvin! Thanks for taking a moment to share your positive rating of State Farm Agent Pam Marbut’s Team here in Tuscaloosa . "
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Anderson Woods

February 19, 2026

5  out of  5
rating by Anderson Woods
"Ms Carleda was spot on today and she kept the interaction precise but pleasant. Excellent customer service. I appreciate her!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Pam Marbut’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Tuscaloosa ."
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Wei Hsia

December 18, 2025

5  out of  5
rating by Wei Hsia
"N/A"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sharon Brown

December 9, 2025

5  out of  5
rating by Sharon Brown
"I really appreciate the staff there at State Farm/Pam Marbut crew I am well pleased.🎈🎈💕💕"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Taylor Jordan

December 4, 2025

5  out of  5
rating by Taylor Jordan
"Mariana was very helpful"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Linda Vedral

November 19, 2025

5  out of  5
rating by Linda Vedral
"Excellent and knowledgeable customer service! Ms. Mariana was particularly patient with all my questions and took extra time to make sure I was satisfied. I have been working with the personnel in this office since we moved to Alabama two years ago. Even though we have been State Farm customers since 2013, being an Alabama resident requires different homeowners insurance as well as changes to our auto insurance. Everyone, especially Ms. Mariana, has been outstanding in making this transition a very easy one!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Melissa Steele

November 18, 2025

5  out of  5
rating by Melissa Steele
"Carleda Perkins is amazing! Every time I need something changed, she handles it quickly. I highly recommend Pam Marbut’s office. I have been a client since 2006."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sharan Taylor

November 10, 2025

5  out of  5
rating by Sharan Taylor
"Brandi helped me so much this morning. She went over my insurance policy and identified the charges. She was so knowledgeable. She is a very sweet person."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Micah Langston

October 20, 2025

5  out of  5
rating by Micah Langston
"Ryan Leach was fantastic. He took care of us very well and answered all of our questions. I felt very confident about our situation after meeting with him. Would recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Harry Gabriel

October 9, 2025

5  out of  5
rating by Harry Gabriel
"I recently added insurance for a new vehicle and made changes to existing policies. Carleda Perkins did a great job helping. Very customer friendly and patient with my questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Terry Patrick

September 29, 2025

5  out of  5
rating by Terry Patrick
"Awesome personality. Did a wonderful job in making me feel taken care of 😊"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Keely Duke

September 29, 2025

5  out of  5
rating by Keely Duke
"Great customer service!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Genesis Figueroa

September 26, 2025

5  out of  5
rating by Genesis Figueroa
"Mariana has helped me alot"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sandy Coleman

September 15, 2025

5  out of  5
rating by Sandy Coleman
"This office always , always helps with any questions I have . And provide excellent customer service. Sandra"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jalicia McCaskill

August 22, 2025

5  out of  5
rating by Jalicia McCaskill
"I love this office. Everyone is always so kind and helpful. Carleda Perkins is my agent, and she has went above and beyond to help me. She has stayed late to assist me, and communicated consistently to make sure I was satisfied. I truly appreciate her and everyone here."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Diamond Lucious

August 19, 2025

5  out of  5
rating by Diamond Lucious
"Chris Morgan was absolutely amazing with helping me with my auto coverage! Definitely recommend this office!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Chan Holt

July 30, 2025

5  out of  5
rating by Chan Holt
"My agent was Ryan Leach and he did an exceptional job. He was very detailed, well spoken, and presented in a professional manner."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Victoria Marott

July 16, 2025

5  out of  5
rating by Victoria Marott
"Mariana was so kind and responsive when I called today concerning my Beacon installation. She took the time to research it because I remain driving a loaner car . She contacted me back with all the info I requested. She is an excellent Saté Farm representative. She is fantastic!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tanya Skelton

July 2, 2025

5  out of  5
rating by Tanya Skelton
"Love this office! Ryan Leach has been amazing to work with! He is helpful and responsive and always professional. We appreciate how much easier and personal things are with Pam's office than how things were with the last company we used."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Clint Woods

May 29, 2025

5  out of  5
rating by Clint Woods
"Ryan Leach with the Pam Marbut Agency was very helpful and guided me through the claims process and helped me understand the impact of the claim to my policy. Ryan was very responsive and provided me with the information I needed to make an informed decision. Highly recommend Pam Marbut's team."