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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lynn Blackwell

March 9, 2023

4  out of  5 rating by Lynn Blackwell
"Was helped over the phone, and all my questions were answered satisfactorily. We've been with this office over 20+ years"

Shaina Cantu

February 10, 2023

5  out of  5 rating by Shaina Cantu
"Pam is a great agent to work with regardless of your needs! Her team is very responsive, and friendly. I highly recommend!"

Shardell Miller

December 18, 2022

5  out of  5 rating by Shardell Miller
"Pam and her team of colleagues are by far the best!"

Hambright 1

December 8, 2022

5  out of  5 rating by Hambright 1
"Pam and her team have been amazing. They have been a tremendous help with making sure we’re covered. We moved all of our policies over and saved a great deal. Excellent service! Highly recommended"

Sarah Lake

December 7, 2022

5  out of  5 rating by Sarah Lake
"I have had State farm insurance for close to 15 years. When I moved from Mississippi to Alabama Meagan at Pam’s office made the transition so easy! They are always just a phone call away with any question or concern you may have!!"

Haleigh Reeser

December 7, 2022

5  out of  5 rating by Haleigh Reeser
"We have had excellent experiences with this office. They have went above and beyond to make sure all of our needs are taken care of! Highly Recommend."

Nicole Hill

December 6, 2022

5  out of  5 rating by Nicole Hill
"Very friendly and efficient."

Elizabeth Smith

July 12, 2022

1  out of  5 rating by Elizabeth Smith
"Do NOT recommend. Rates change monthly, they somehow cannot figure out how to do autopay and then they do not notify you in advance of any type of cancellation. Be sure to take your business elsewhere, this business isn’t worth your time."

Laurie Beth Kesterson

May 17, 2022

5  out of  5 rating by Laurie Beth Kesterson
"Great team"

Lori Linn

March 31, 2021

5  out of  5 rating by Lori Linn
"Super helpful! Great rates for bundling!!!"

Nadine Howard

June 30, 2020

5  out of  5 rating by Nadine Howard
"The staff was kind and they truly cared! Thanks for the great service!"

Raymond Tidmore

June 29, 2020

1  out of  5 rating by Raymond Tidmore
"This company is crooked as a snake. I would never use this insurance again. They wanted to replace just half of a roof. Never would match. But they want to charge you a premium annual rate. Bad company!"

Fred Evans

February 7, 2020

5  out of  5 rating by Fred Evans
"They are a good help and get to the point"

Dewayne Coleman

January 27, 2020

5  out of  5 rating by Dewayne Coleman
"The staff is great"

Jackson Langcuster

January 6, 2020

5  out of  5 rating by Jackson Langcuster
"Pam’s office is great! They offered me huge savings with my car insurance, they are also excellent at making sure my family is covered from a financial services and life insurance standpoint! This is the top agent in Tuscaloosa and I would recommend you put your trust in this wonderful agency!"

Mickey Mitchell

November 28, 2019

5  out of  5 rating by Mickey Mitchell
"Beautiful they saved me 40.00 dollars a month"

Judy Dickens

November 23, 2019

5  out of  5 rating by Judy Dickens
"Nice and explains your insurance needs to you. I like Pam and her staff and fully recommend them. That's how it should be."

Betty Harris

October 29, 2019

5  out of  5 rating by Betty Harris
"Good place to start your car Insurance"

Robert Bates

October 7, 2019

5  out of  5 rating by Robert Bates
"Good ins and good prices"

Lorraine Price

July 2, 2019

5  out of  5 rating by Lorraine Price
"They called to offer me a quote on car insurance. I thought, why not? It was half the price of my progressive quote on my latest vehicle. The downside is that it still takes about an hour to sign papers and leave. The upside is that I received quite a few gifts just for signing up. I got a plastic key chain, a magic jar opener (rubber gripper), a tire pressure key fob, chapstick, hand sanitizer, and a 20 oz. stainless steel mug. My agent, Derek, also gave me tips on how to save money on groceries and meat, and movies. He cared and showed concern for my budget."

Scott Windham

June 13, 2019

5  out of  5 rating by Scott Windham
"Been a long time customer of Pam's and have enjoyed dealing with her and her excellent staff"

Regina Evins-Lee

February 19, 2019

5  out of  5 rating by Regina Evins-Lee
"Pam Marbut is a great Agent"

james ray

August 10, 2018

5  out of  5 rating by james ray
"Good service!"

shantelle Madison

April 4, 2018

5  out of  5 rating by shantelle Madison
"Anna Leigh is the best! She’s a great person to talk to and also a great staff member with an AWESOME personality. When my insurance went up she called me to check for options to get it down and she encouraged me to get life insurance! She’s a great person all together!!"

David Williamson

October 16, 2017

5  out of  5 rating by David Williamson
"I've had State Farm insurance for 50 years. Never been disappointed. For the last several years Pam Marbut has been my agent. I couldn't be any more pleased. She has been more like a friend. She looks after the needs of my family very well. She sold me universal life policies when each of my grandchildren were born, Two of them are now using money from those policies to help pay college tuition. I have car, life and home covered with State Farm. Pam has shown me all the ways those policies can work best for me. I have some amazing experiences from working with Pam. Getting close to the end of my life but have no doubt State Farm with take me to the end. Thanks State Farm and thank you Pam. David Williamson"